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What should you do if your St. George home alarm system goes off?

July 03, 2023
Home security alarm notification on smartphone.

Your home security system shields your residence – and your loved ones – against the multitude of risks you may face, like theft, fire, and flooding. Despite the fact that your home may be prepared, that doesn’t necessarily mean you are. Do you have a good idea of what to do if your St. George home alarm system goes off? The sound of an alarm is likely to be jarring, bewildering, and could incite panic. Your best choice is to stay composed and adhere to these straightforward suggestions.

Steps to Take When Your Home Alarm System In St. George Sounds

It’s a scenario no resident wants to encounter, but it’s also why you installed a home alarm system in the first place. You’re roused from a deep sleep with the unmistakable sounding of an alarm after a home security component has been tripped. What is your next move?

  1. Don’t panic. This is easy to say but harder to do when your home security alarm is blaring, and your pulse is racing. But staying calm is the most effective way to appraise what’s going on. Avoid the impulse of trying to manage the emergency yourself and let your monitoring experts and first responders do their job.
  2. Attend to your family members. Your main focus should be your loved ones and moving them out of danger. In the event of a burglary, this might mean proceeding to an appointed secure area as far away from entry points as possible. There’s a good chance that your alarm immediately frightened away the intruder, but it’s always wiser to be safe than sorry. If there’s fumes or a fire, please vacate your house without delay.
  3. Remember your cell phone. These days, the majority of homeowners have their phones at all times, but you could forget to pick it up during an emergency. You’ll want to have it. You’ll have the chance to keep in contact with your monitoring experts and get alerts through your home security app.

Connect With Your 24/7 Monitoring Agents

Any time your home alarm system in St. George goes off, your 24/7 monitoring professionals will spring to action. Their first move is to verify your alarm, and that means reaching out to you. The protocol they adhere to depends on the sort of emergency. For example, when a medical emergency is initiated, one attempt will be made to contact you before help is sent out. In the event of an intrusion - the most frequent kind of alarm - a monitoring professional will adhere to these guidelines to reach out to you:

  • An attempt will be made to contact you via the central command panel. You will usually be asked for a passcode.
  • If that effort isn’t successful, a call is attempted to your main contact number.
  • An alternate number or first emergency contact is called next.
  • If there still isn’t an answer, local police are deployed.
  • Your monitoring agents will try to reach you again once authorities are alerted.

If you're not able to interact with monitoring staff, that’s OK. Assistance will still be sent even if you're not able to verify the emergency.

Get prepared for any situation with a Vivint home alarm system in St. George

Stay ready for any situation with a modern home alarm system in St. George from Vivint. Dial (435) 375-3735 to begin customizing your home’s defense today.